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brix:en:tickets:list

Support

List

Filter

  • {Support Provider} — The company the requests are addressed to; the list shows only the requests of the selected provider.
  • Status tabs — Not processed (new requests not yet taken over by support), Open (requests being processed) and Finished (closed requests). The number in brackets is the number of requests in that status.
  • Quick search — Narrows the displayed loaded requests by the entered text.
  • Search — The {ZZP Id} field fetches a request by its number, regardless of the selected status tab.

Columns

  • {Code} — Request number in the form ZZP-number.
  • {Date} — Date and time the request was entered.
  • {Support Provider} — The company the request is addressed to.
  • {Partner} — The company that entered the request.
  • {Subject} — Short title of the request.

The button above the list opens the dialog for entering a new request (the ~ BASIC ~ tab).

brix/en/tickets/list.txt · Zadnja izmjena: od Zoran Spoja

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